Terms of Service
Version 24 August 2026
These terms govern your use of FINSTIG. By creating an account or using the service, you agree to them.
1. Who we are
FINSTIG is operated by Finstig AB, registered in Sweden under company number 559544-2863 ("FINSTIG", "we", "us"). "You" means the person using the service, and where you use it on behalf of a company, that company.
2. What the service is
FINSTIG is a founder intelligence platform. It guides you through structured conversations with an AI advisor, builds a knowledge base about your venture from your answers, and produces guidance, plans and suggested actions from it.
FINSTIG does not provide legal, financial, tax, accounting or investment advice. Everything the service produces is guidance and structure to help you think, not a professional opinion you can rely on. AI-generated output can be incomplete or wrong. Every decision about your business remains yours, and you are responsible for verifying anything material with a qualified professional before acting on it.
3. Beta
The service is in beta. Features may change, be added or be withdrawn, output quality will vary, and we do not guarantee uninterrupted availability or that data will never be lost. Export anything you cannot afford to lose.
4. Your account
- Accounts are personal. Do not share your credentials, and tell us immediately if you think someone else has access.
- Two-factor authentication is mandatory. You are responsible for keeping access to your authenticator device.
- You must give accurate account and profile information and keep it up to date.
- You must be at least 18 years old to use the service.
- When you invite co-founders or team members into a venture, you are responsible for who you give access to and at what level.
5. Acceptable use
You must not:
- use the service for anything unlawful, or to plan or further unlawful activity
- upload content you have no right to share, including someone else's confidential or personal data
- attempt to access another venture's data, probe or circumvent our security, or interfere with the service
- reverse engineer, decompile, scrape or systematically extract the service, its prompts, its advisor design or its underlying method
- resell, sublicense or provide the service to third parties as your own
- use the service to build or train a competing product
If you breach these terms we may suspend or close your account. Where the breach is minor and fixable, we will normally contact you first.
6. Ownership
You own your content. The information you enter, the answers you give and the business knowledge built from them belong to you. We claim no ownership over your business, your ideas or your plans.
We own the platform. FINSTIG, its software, its interfaces, its advisor design, prompts, question sets, task libraries, scoring models and the underlying method are our intellectual property and remain so. Nothing in these terms transfers any of it to you. Your access is a limited, non-exclusive, non-transferable licence to use the service for your own venture while your account is open.
Licence you give us. You grant us a licence to host, process and analyse your content solely to provide, secure and improve the service for you, and — if your venture takes part in the benchmark — to derive anonymous statistics from it as described in section 7. This licence ends when your content is deleted, other than for anonymous derived statistics, which by then cannot be linked back to you.
7. The benchmark
Participation in the FINSTIG benchmark is per venture, on by default and changeable in Settings at any time. While a venture participates, we record one row of anonymous numeric and categorical measures about it each month, as described in the Privacy Policy. No free text, no names and no workspace content are included.
The resulting aggregate dataset is our property. We may use, publish and license it as aggregate statistics, including commercially. Rows already recorded remain in the dataset if participation is later turned off or the venture is deleted, because they are anonymous and cannot be linked back to you. We will not publish statistics that identify an individual venture.
8. Programmes and cohorts
If your venture joins a programme run by an accelerator, incubator or investor, you choose which categories of information that programme's managers can see, and you can change that choice or leave the programme at any time. We are not responsible for what a programme does with information you choose to share with it; your relationship with that organisation is separate from these terms.
9. Events, webinars and meetups
Registration and attendance. Registering reserves a place for the person named in the registration. Places are limited and we may cap attendance or close registration early. Registering also adds you to The Finstig Club, which is free, and you can unsubscribe at any time. Attending is voluntary — in webinars you may keep your camera and microphone off. We expect respectful behaviour towards other attendees and speakers, and we may refuse or end someone's attendance if they are disruptive, abusive or unsafe.
Free events. Our events are currently free of charge. You may simply not attend if your plans change. We may change the time, format, speaker or venue of an event, or cancel it, and will notify registrants by email. We do not compensate travel, accommodation or other costs if a free event is changed or cancelled.
Paid events. If an event carries a fee, the price, what it includes and the currency are shown at registration, including VAT where applicable. Payment is due at registration and your place is confirmed once payment is received. If we cancel an event, or reschedule it to a date you cannot attend, you get a full refund. If you cancel, the fee is refundable up to 14 days before the event; after that it is non-refundable, but you may transfer your place to another person by telling us their name and email before the event starts. Not attending without cancelling is not refunded. Where you book as a consumer, you have a 14-day right of withdrawal for online purchases, except that under EU consumer rules this right does not apply to tickets for events tied to a specific date — for those, the refund and transfer rules above apply instead. Any recording or material included with a paid event is for your personal use and may not be shared, republished or resold.
Content and recordings. Webinars are recorded and may be published, and photos or video may be taken at in-person meetups, as described in section 6 of the Privacy Policy. Event content is general education and structure — it is not legal, financial, tax, accounting or investment advice, and you are responsible for verifying anything material with a qualified professional. Presentations, slides, workbooks and recordings remain our intellectual property; you may not record, republish, distribute or resell them.
In-person events, damage and costs you cause. You attend in-person meetups at your own risk, and the venue's own rules apply while you are there. If you damage the venue, its equipment or another person's property, or cause us a cost, loss or penalty through your own act or negligence — including behaviour that leads to the venue being withdrawn or charging us — you are responsible for that cost and we may charge it on to you, including any amount the venue owner charges us. This does not affect any liability that cannot lawfully be transferred.
10. Fees
During beta the service is provided at no charge unless separately agreed in writing. If we introduce fees, we will give notice before they apply to you and you may close your account instead. Fees for individual events are covered in section 9.
11. Ending the agreement
You may stop using the service and close your account at any time. You can delete a venture and its content yourself. We may suspend or terminate access for breach of these terms, for legal reasons, or on 30 days' notice if we discontinue the service. Sections 6, 7, 9, 12 and 13 survive termination.
12. Change of control
If FINSTIG is sold, merged or its assets transferred, your account, your content, the consents you have given and the anonymous benchmark dataset may transfer to the acquirer. Any acquirer is bound by these terms and by the Privacy Policy as they stand at the time of transfer, including the restrictions on how the benchmark dataset may be used. If an acquirer wants to use your data in a materially different way, they must ask you first. We will notify you before any such transfer takes effect.
13. Liability
The service is provided "as is". To the fullest extent permitted by law we exclude implied warranties, including fitness for a particular purpose, and we are not liable for lost profits, lost revenue, lost business opportunity, lost data or indirect or consequential loss.
Our total liability to you in any twelve-month period is limited to the fees you paid us in that period. Nothing here limits liability that cannot lawfully be limited, including for death, personal injury or fraud. Where you use the service as a consumer, your statutory rights are unaffected.
14. Changes to these terms
We may update these terms. If a change is material we will tell you inside the product before it takes effect. Continuing to use the service after that means you accept the updated terms.
Version 24 August 2026 — first published. Updated 16 September 2026 with the section on events, webinars and meetups.
15. Governing law
These terms are governed by the laws of Sweden, and disputes are subject to the exclusive jurisdiction of the courts of Stockholm, Sweden, without affecting any mandatory rights you have as a consumer in your country of residence.
16. Contact
Questions about these terms: info@finstig.com.
